Rockaway Park, Queens
Rockaway Park Ambulatory Surgical Center
Francis Lewis Boulevard 45-64, Bayside, NY 11358
Phone: 1 (718) 819-5448
Is a same-day surgical center, conveniently located in Rockaway Park, Queens.
Effective Date: 7/10/2025
At SurgiCore Ambulatory Surgery Center (“SurgiCore,” “we,” “our,” or “us”), we are committed to providing clear, respectful, and timely communication with our patients, families, and caregivers. This policy outlines how we communicate with you and how you can communicate with us throughout your care.
We use a variety of communication methods to ensure you receive accurate and timely information, including:
You may be asked to consent to certain types of communication when scheduling your appointment or registering as a patient.
We may contact you regarding:
Please ensure we have your current phone number, email, and mailing address on file. You can update your contact preferences at any time.
If you provide us with your phone number or email, you are giving consent for SurgiCore to leave limited health information via voicemail or email (e.g., appointment details or callback requests). Sensitive information will not be left in detail unless you have given express permission.
If you do not want us to leave messages or send emails, you must notify us in writing.
By providing your mobile number, you may receive text reminders for appointments, updates, or patient satisfaction surveys. Message and data rates may apply. You may opt out at any time by replying “STOP” or notifying our front desk.
You may designate a family member or caregiver to receive updates or speak on your behalf. Please complete the appropriate authorization forms if you would like someone else to receive your health information.
Do not use email, text messages, or social media to communicate medical emergencies. If you are experiencing an emergency, please call 911 or go to the nearest emergency room.
All communications from SurgiCore are governed by HIPAA privacy rules. We make every effort to protect your personal health information when contacting you. For more information, see our [Notice of Privacy Practices].
If you have questions about how we communicate with you or would like to update your communication preferences, please contact: